[Wikipedia-l] Fwd: RE: Abuse - Impersonation - dpotop1 (KMM34737469V27186L0KM)

Wed Jul 26 19:36:48 UTC 2006

Hello everybody,

As you may remember, Mark Williamson pretended some
time ago I sent him an ethnic hate message. Given this
was a serious accusation, I forwarded the message to
the yahoo.com customer service, and I have just
received the following reply.

As you can see, the yahoo.com customer service does
certify the e-mail Mark posted here was forged.

Yours,
en:Dpotop

--- Yahoo! Mail <mail-abuse at cc.yahoo-inc.com> wrote:

> Date: Wed, 26 Jul 2006 08:24:14 -0700
> To: Jacky PB <dpotop1 at yahoo.com>
> Subject: RE: Abuse -  Impersonation - dpotop1     
> (KMM34737469V27186L0KM)
> From: Yahoo! Mail <mail-abuse at cc.yahoo-inc.com>
> 
> Hello,
> 
> Thank you for writing to Yahoo! Mail.
> 
> We have investigated your report, and, based on the
> information you've 
> given us, your account does not appear to have been
> accessed by the 
> sender of this email.
> 
> The sender seems to have forged your email address
> in the "reply-to" 
> and/or the "from" field of the message they sent
> out. Please know that 
> we are currently aware of this type of spam and are
> investigating it.
> 
> Thank you again for contacting Yahoo! Customer Care.
> 
> Regards,
> 
> Mike
> 
> Yahoo! Customer Care
> 24402472
> 
> 
> 
> Original Message Follows:
> -------------------------
> 
> 
> Hello,
> 
> I'm sorry to say, but your reply is completely
> unsatisfactory. 
> 
> The whole point in my complaint was that I knew I
> did
> not sent this message, and I needed you to certify
> this. Instead, you tell me that:
>   "The situation you describe has been resolved". 
> 
> This sentence means strictly nothing by itself.
> 
> Yours,
> Dpotop
> 
> 
> --- Yahoo! Mail <mail-abuse at cc.yahoo-inc.com> wrote:
> 
> > Hello,
> > 
> > Thank you for contacting Yahoo! Customer Care.
> > 
> > The situation you describe has been resolved.  We
> > apologize for any 
> > inconvenience this issue may have caused you. 
> > Please be assured that 
> > we'll do our best to prevent such problems in the
> > future.
> > 
> > If you continue to experience this problem, or if
> we
> > can be of 
> > assistance in another matter, please let us know
> by
> > replying to this 
> > email.  If you can describe in as much detail the
> > problem you are 
> > having, any steps you take leading up to it, how
> > frequently it occurs, 
> > and the exact text of any error messages you
> > receive, it will help us to
> > provide a solution more quickly.
> > 
> > Thank you again for contacting Yahoo! Customer
> Care.
> > 
> > Regards,
> > 
> > Alexander
> > 
> > Yahoo! Customer Care
> > http://www.yahoo.com/
> > 
> > 24402472
> > 
> > 
> > 
> > Original Message Follows:
> > -------------------------
> > 
> > >>REDFRMCON
> > 
> > >>REDFRMADV
> > 
> > >>REDFRMCON
> > 
> > >>REDFRMADV
> > 
> > >>REDFRMCON
> > 
> > >>REDFRMADV
> > 
> > >>REDFRMCON
> > 
> > 
> > 
> > Hello,
> > 
> > Could you tell me how much time the investigation
> > will
> > take? I really need to know whether the e-mail has
> > been sent from my account, or if it was simply
> > forged.
> > 
> > Can you keep me informed of the steps you are
> going
> > to
> > take? 
> > 
> > The problem is that my reputation took a blow due
> to
> > the impersonating message, and I need to explain
> > what
> > happened (I need at least a confirmation of the
> fact
> > that the message did not originate from my
> account).
> > 
> > Thank you,
> > Dumitru
> > 
> > 
> > 
> > 
> > --- Yahoo! Account Services
> > <account-security at cc.yahoo-inc.com> wrote:
> > 
> > > Hello, 
> > > 
> > > Thank you for contacting Yahoo! Customer Care.
> > > 
> > > I appreciate the opportunity to address your
> > report
> > > regarding Account 
> > > Security. My goal is to provide you the best
> > service
> > > possible, 
> > > especially when it comes to safeguarding your
> > > account. I've sent you 
> > > this auto-generated response as confirmation
> that
> > my
> > > team has received 
> > > your report and also to provide you with
> > information
> > > dealing with the 
> > > most common Account Security questions. 
> > >  
> > > INVALID PASSWORD - 
> > > If you are unable to login to your Yahoo!
> account
> > > due to an Invalid 
> > > Password error please visit: 
> > >  
> > > http://help.yahoo.com/help/us/edit/edit-10.html 
> > >  
> > > REQUEST A NEW PASSWORD - 
> > > If the above information did not assist you,
> > please
> > > attempt to request a
> > > new password. Remember that our team may not
> reset
> > > your password or 
> > > remind you of your current password. 
> > >  
> > > 1) To request a new password visit: 
> > >  
> > > http://edit.yahoo.com/ 
> > >  
> > > 2) Click the Password lookup link and follow the
> > > instructions to request
> > > a new password.
> > >  
> > > If you have followed the directions above, and
> are
> > > still unable to 
> > > obtain a new password for your account or feel
> > that
> > > your account may 
> > > have been compromised, please reply to this
> email
> > > with the following 
> > > information you supplied during your Yahoo!
> > > registration.  Please know 
> > > that we do have access to original account
> > > information and that we will 
> > > be unable to provide login or other assistance
> > > without completely 
> > > verifying your account. 
> > >  
> > > 1. Yahoo! ID (This is the single most important
> > > piece of information 
> > > that allows us to access your account. Without
> the
> > > ID, we will be unable
> > > to assist you.) 
> > >  
> > > 2. Your name 
> > >  
> > > 3. Date of birth (mm-dd-yr) 
> > >  
> > > 4. Your alternate (non-Yahoo!) email address 
> > >  
> > > 5. Secret Question and Answer 
> > >  
> > > 6. Your city and state 
> > >  
> > > 7. ZIP Code or Postal code you entered during
> > > registration 
> > >  
> > > 8. Your country 
> > >  
> > >  
> > > PROTECTING THE PRIVACY AND SECURITY OF YOUR
> > ACCOUNT
> > > - 
> > > http://security.yahoo.com/ 
> > >  
> > > COMPUTER VIRUSES - 
> > > http://security.yahoo.com/malware.html 
> > >  
> > > GENERAL ACCOUNT SECURITY ISSUES - 
> > >
> http://help.yahoo.com/help/us/security/index.html
> > >  
> > > SPOOF INFORMATION 
> > > If you received an email impersonating Yahoo!
> and
> > > would like to report 
> > > it please forward the email to
> > > mail-spoof at cc.yahoo-inc.com. If you have 
> > > already been tricked into giving your password,
> > > please visit
> > >
> >
>
http://add.yahoo.com/fast/help/us/security/cgi_feedback
> > > and supply as much detail as possible. 
> > >  
> > > For more information visit: 
> > > http://security.yahoo.com/password_scams.html 
> > >  
> > > I hope this email has been of assistance to you.
> > If
> > > you have found that 
> > > your Account Security issue was not addressed
> > within
> > > this message or if 
> > > you are trying to reach another area of Yahoo!
> > > support, please reply to 
> > > this email and include a brief description of
> the
> > > problem you are 
> > > encountering. Im happy to assist you in any way
> I
> > > can or send your 
> > > email to the appropriate support area. 
> > > 
> > 
> === message truncated ===
> 
> 
> __________________________________________________
> Do You Yahoo!?
> Tired of spam?  Yahoo! Mail has the best spam
> protection around 
> http://mail.yahoo.com 
> 
> 
> 

__________________________________________________
Do You Yahoo!?
Tired of spam?  Yahoo! Mail has the best spam protection around 
http://mail.yahoo.com 