On Wed, Apr 09, 2008 at 10:41:11PM +0200, Platonides wrote:
I'm seeing a number of spam bounces at OTRS, which
means that some
spammers are using the queue mails as source addresses, at least at the
SMTP level.
OT: I'm about to deply OTRS at my new gig (it's not *that* much better
than RT, just enough better :-)...
What dimension did you choose to use Queues for when setting up yours?
Or alternatively, do you have any good pointers to doco on how to
decide that?
Cheers,
-- jra
--
Jay R. Ashworth Baylink jra(a)baylink.com
Designer The Things I Think RFC 2100
Ashworth & Associates
http://baylink.pitas.com '87 e24
St Petersburg FL USA
http://photo.imageinc.us +1 727 647 1274
Those who cast the vote decide nothing.
Those who count the vote decide everything.
-- (Joseph Stalin)