[teampractices] How to measure changes in stakeholder inclusion due to intervention?

Tue Aug 11 00:14:09 UTC 2015

Can you clarify your goals a bit more? What do you want to know?

If your goal is to measure cross team perception at a given point in time,
a survey would work. However this is just a static report. It won't
necessarily tell you how teams should interact with each other.

If you are looking to develop a healthy working relationship, a focused
retrospective might be better. If your retrospectives has a very clear goal
like, "How do we all get better at releasing stable code" you get really
clear next steps that everyone is bought into.

On Mon, Aug 10, 2015 at 3:45 PM, Joel Aufrecht <jaufrecht at wikimedia.org>
wrote:

> Hi,
>
> Review of the VisualEditor team process uncovered some challenges,
> including
> <http://goog_28420014>Consulting stakeholders have difficulty engaging
> with VE’s development
> <https://www.mediawiki.org/wiki/VisualEditor/2015_Process_Review#.281.29_Consulting_stakeholders_have_difficulty_engaging_with_VE.E2.80.99s_development.>
> The team is experimenting with addressing this via "Service Level
> Understanding discussions
> <https://www.mediawiki.org/wiki/VisualEditor/2015_Process_Review#Recommendation:_Negotiate_Service_Level_Understandings_between_stakeholders.2C_use_this_discussion_to_uncover_conflicting_commitments.2C_and_facilitate_trade-off_decisions.>.
>
>
> My question is, how can we measure what affect these discussions have?
> Arthur suggested a survey.  I would welcome any input into how best to
> measure this, whether through a survey or other means.  Also, how would we
> isolate any changes due to the intervention, compared to changes due to the
> observation effect or to other factors?  I'm not looking for strong
> statistical validity, just some indication worth the cost of measurement.
> If it's a survey, I could put together something but if there are
> Foundation people with professional experience in evaluation I would
> certainly love to get a bit of help from you or anyone you can suggest.
>
> Thanks,
>
>
> *Joel Aufrecht*
> Team Practices Group
> Wikimedia Foundation
>
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