[Labs-l] ToolLabs back up

Thu Feb 5 14:29:13 UTC 2015

On 15-02-04 06:35 PM, Pine W wrote:
> Are staff on call 24/7 for major service disruptions and do they get
> text alerts about those disruptions?

Not for (most of) Labs, although major infrastructure outages will cause 
alerts.

That said, if something breaks that causes a major disruption in Labs, 
you are likely to be able to get some help from the other members of the 
operations team who, if nothing else, can ping one of us.  While weekend 
coverage is spotty, the operations team cover a very large range of 
timezones and it's generally easy to get hold of /someone/ in 
#wikimedia-operations

-- Marc