Very coherent perspective, Scott. Thinking the process through from an
end-to-end user experience perspective and making that explicit seems like
the right direction to me.
I also agree that it is a good sign that the WMF is dedicating resources to
something that our communities have wanted us to do for awhile now.
I remember listening to Jimmy on stage in London for the Closing Ceremony
at Wikimania <https://en.wiktionary.org/wiki/en_masse> a couple of years
ago talk about how we needed to work on these issues. It starts at about
the 5 minute mark. I remember he received genuine applause. Far from a
bureaucratic process, this code strikes me as a healthy boundary.
Warmly,
/a
On Tue, Nov 22, 2016 at 12:11 PM, C. Scott Ananian <cananian(a)wikimedia.org>
wrote:
I think it is worth thinking about the problem from a
user experience (UX)
standpoint as well. Our projects have a complex interplay of social and
technical factors. Thinking though the situation end-to-end is worthwhile:
say I was just the victim of harassment or witnessed harassment on the
projects/phabricator/IRC/etc. How do I report it? Where does the report
go? What steps are involved in reviewing the report? If the harassment is
genuine, what steps are required to address the situation
(revert/block/...)? If the harassment is judged acceptable (maybe it's
borderline, maybe just deserves a warning, maybe the report is itself an
attempt at harassment), what steps are required to address? Then can other
patrollers/reviewers see that action has been taken?
And how did I know what the right thing to do was, at each step? Was the
process discoverable?
This is the core issue from my perspective. Uniform codes of conduct (to
the greatest extent possible) ensure that we can do our best to address the
end-to-end user experience uniformly as well, and that we have (as far as
possible) *one* mechanism to report, *one* mechanism to review, *one*
mechanism to address, etc. From a software engineering perspective, this
ensures that we don't have any unexpected gaps that can be exploited, that
folks' experiences are equally good regardless of what form the harassment
takes/protections are equally robust against malicious reporting, and that
we exhaust our available resources reinventing the wheel a dozen times.
Usually the way this sort of process works out in practice is that someone
works on generic "best practices" recommendations and tools, and then
individual communities are encouraged to adopt the best practices, possibly
with amendments/patches as appropriate for their communities. Then we
periodically review the amendments/patches are see if we can roll them into
the centralized best practices, etc. This ensures a healthy balance
between deduplication of work and individual communities' innovation.
I'm not worried about "WMF capture" of the process -- if that happens, the
communities are free not to adopt the WMF code of conduct. IMO it's a good
sign that the foundation is actively hiring and paying people to work on
these problems, since they are common to all the projects. That's the sort
of work we are funding the foundation to do. What would be more concerning
to me would be fragmented efforts that prevent us from efficiently
addressing issues or making progress, or communities failing to recognize
harassment as a central concern. So long as the WMF and the communities
are both actively working on the issues, cross-pollination will only lead
to a stronger end result.
--scott
On Tue, Nov 22, 2016 at 11:15 AM, James Heilman <jmh649(a)gmail.com> wrote:
Yes common sense, one would hope, would generally
suffices. But when
common
sense is questioned it is also nice to have
something more concrete to
point to.
James
On Tue, Nov 22, 2016 at 4:06 AM, Adrian Raddatz <ajraddatz(a)gmail.com>
wrote:
I quite like the Phabricator guidelines.
Can't those just be replicated
to
> apply to all technical spaces? No more years of debate needed, or new
> arbcoms, or strange statements of principles, or exhaustive lists of
> inappropriate behaviour.
>
> Adrian Raddatz
>
> On Tue, Nov 22, 2016 at 12:42 AM, Peter Southwood <
> peter.southwood(a)telkomsa.net> wrote:
>
> > +1
> > P
> >
> > -----Original Message-----
> > From: Wikimedia-l [mailto:wikimedia-l-bounces@lists.wikimedia.org]
On
> > Behalf Of Chris Koerner
> > Sent: Monday, 21 November 2016 5:52 PM
> > To: wikimedia-l(a)lists.wikimedia.org
> > Subject: Re: [Wikimedia-l] Discussion about proposed Technical Code
of
> > Conduct (TCC)
> >
> > I'm speaking as a volunteer, not as WMF staff, if that matters to
you.
> >
> > Adrian Raddatz wrote:
> > > It should be pretty darn easy to make a policy on user interactions
> > > within technical spaces. There is certainly a practice which is
> > > already followed, so just codify it and call it a guideline or a
> > > generally accepted
> > document.
> > > I would certainly support a page that people can read to find our
> > > expectations for interactions, and what happens if you're naughty.
> >
> > That's what a Code of Conduct is. :)
> >
> > It would be wonderful if it were as easy as you describe, but it
hasn't
>
proven to be.
>
> It's taking longer because the WMF/Board did not initially take the
> approach of applying this 'top-down' style to the technical
spaces.Those
of
> us who have been involved (some, like myself before we became staff)
want
> > to do it with community involvement and with thoughtful discussion.
Are
we
> going to get it right the first time around? No, maybe not. Are we
trying
> > to design something with thoughtfulness and flexibility? Yes.
> >
> > MZMcBride wrote:
> > > And if we disregard any application of common sense, then yes, you
> > > could argue that a technical code of conduct is needed.
> >
> > One could also argue that a disregard for common sense is exactly
what
> > permits individuals to violate our
shared expectations of community
> > behavior.
> >
> > Yours,
> > Chris Koerner
> >
clkoerner.com
> > _______________________________________________
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