Alex756 wrote in part:
Most of my father's clients were very confused by
the terminology and could not understand what the problem
was as the term "client" did not seem pejorative to them at all.
I'm not surprised. If my psychiatrist called me a "consumer",
then I wouldn't know what he meant (I would now, thanks to this thread).
It might be better to have fewer policies and more
dialogue.
Yes!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
It is important to keep the process of dialogue
open and flexible and to keep any procedures to a minimum
(bet you never thought you would here that from a lawyer)
Actually, you're in the best position to have seen the reasons first hand.
If we were paying you, then it might not be in your interest to say this;
but as you are honest, I'm not surprised at all to hear it.
-- Toby