Ewww, let's not mix support requests with bugs and work tasks, that will make searching impossible. On Sun, Mar 29, 2015 at 8:04 AM, James Forrester <jforrester(a)wikimedia.org> wrote: -- Best regards, Max Semenik ([[User:MaxSem]])

It would still turn up in search results. On Sun, Mar 29, 2015 at 10:52 AM, Ricordisamoa &lt;ricordisamoa(a)openmailbox.org > I guess James suggests using Ponder, not Maniphest. > > > Il 29/03/2015 19:34, Max Semenik ha scritto: > >> Ewww, let's not mix support requests with bugs and work tasks, that will >> make searching impossible. >> >> On Sun, Mar 29, 2015 at 8:04 AM, James Forrester < >> jforrester(a)wikimedia.org&gt; >>> >> On 29 March 2015 at 07:55, Federico Leva (Nemo) &lt;nemowiki(a)gmail.com&gt; >>>>> >>> See https://phabricator.wikimedia.org/T31923#1160268 >>>> >>>> Question by HappyDog: «However, one does have to question why we use the >>>> wiki for these purposes at all. We don't use the wiki for internal issue >>>> tracking, so I'm not sure why we are using it for support. I am not >>>> aware >>>> of any other company or open source project that would consider using a >>>> wiki for handling support issues - it is clearly the wrong tool for the >>>> job». >>>> >>>> What software/site to use for https://www.mediawiki.org/ >>>> wiki/Project:Support_desk ? >>>> >>>> ​ >>> Phabricator. >>> >>> ​J. >>> -- >>> James D. Forrester >>> Product Manager, Editing >>> Wikimedia Foundation, Inc. >>> >>> jforrester(a)wikimedia.org | @jdforrester >>> _______________________________________________ >>> MediaWiki-l mailing list >>> To unsubscribe, go to: >>> https://lists.wikimedia.org/mailman/listinfo/mediawiki-l >>> >>> >> >> > > _______________________________________________ > MediaWiki-l mailing list > To unsubscribe, go to: > https://lists.wikimedia.org/mailman/listinfo/mediawiki-l > -- Best regards, Max Semenik ([[User:MaxSem]])

On Sun, 2015-03-29 at 20:23 +0200, Ricordisamoa wrote: Go to https://phabricator.wikimedia.org/search/ , hit "Edit Query", see "Document types". And https://www.mediawiki.org/wiki/Phabricator/Help#Searching_for_items andre -- Andre Klapper | Wikimedia Bugwrangler http://blogs.gnome.org/aklapper/

On Sun, 29 Mar 2015 19:34:22 +0200, Max Semenik &lt;maxsem.wiki(a)gmail.com&gt; wrote: No reason to mix them. If we do this, they should have a separate project or a few. -- Bartosz Dziewoński