I've disabled mod_perl on
ticket.wikimedia.org, since OTRS seems violently
opposed to working correctly under it. As far as I could tell, it would start
passing the request information from some previous request to the script, so
you'd often get what someone else had loaded earlier instead of what you were
asking for.
(This is similar in effect to the bug we had long, long ago when using a
separate perl script as a RewriteMap on Wikipedia; it would sometimes get out of
sync and send the server to the different address a different client had asked for.)
I also applied this patch:
http://isleo.kapsi.fi/pub/otrs/
to suppress some whiny lines in the session file decoder.
-- brion vibber (brion @
pobox.com)