[Foundation-l] Donation banner and strongly negative reactions

Brion Vibber brion at wikimedia.org
Fri Nov 7 20:30:32 UTC 2008


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Al Tally wrote:
> I've never seen reactions this bad. If the WMF really expect to get as much
> as they're hoping for, they really ought to do something about this.

You clearly have never seen feedback about a Wikimedia fundraiser banner
before, then. :)

In fact, feedback has been extraordinarily good this year -- the only
complaints I'm seeing are that the banner's a bit big, the button's a
bit bright, and the collapsed version isn't small enough -- all easily
fixable matters of style.

The support we're getting is breathtakingly positive, with the first two
full days bringing in about $95,000 *each day* towards our operating budget:
http://wikimediafoundation.org/wiki/Special:ContributionStatistics

As in previous years, actual contributors are very positive in their
comments:
http://wikimediafoundation.org/wiki/Special:ContributionHistory

The banners are simple and clean. The pages are attractive and easy to
read. The process is straightforward. The response to the actual
fundraiser is *overwhelmingly* positive.

Allow time for the system to work; we're all listening, and the banners
will be adjusted and improved over time.

- -- brion vibber (brion @ wikimedia.org)
CTO, Wikimedia Foundation
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