There have been examples of successful role accounts in the past - or, at least role accounts that have attempted to edit in a way that is respectful of our policies whilst maintaining information about their company. <a href="http://en.wikipedia.org/wiki/User_talk:USSTRATCOM_PAO">http://en.wikipedia.org/wiki/User_talk:USSTRATCOM_PAO</a> is one from en:wp. Yes, the OTRS idea might be a good way to go about this. <br>
<br>But with role accounts for organisations that have an educative mission (especially GLAM sector) I would have thought it would be an important step for us to allow/accept this kind of editing. We want their expertise and direct involvement and if they are going to let their staff edit Wikimedia Commons in office-hours then they will want to have some official recognition of that fact - i.e. a role account. <br>
<br>For a cultural organisation to actually make the step of having a staff member edit, officially, as part of their job of increasing awareness (and correct/detailed information) about their institution&#39;s collection is an extraordinarily important step. I would argue that we should do whatever we can to make them feel welcome and supported. This is not the same as a PR person trying to &#39;spin&#39; an article about a corporation - which would be a CoI. This is about someone trying to make the mission of their cultural institution fit with our mission - sharing knowledge of a particular aspect of culture with the rest of the world. <br>
<br>Best, <br>-Liam [[witty lama]]<br><br><div><span class="gmail_quote">On 7/28/09, <b class="gmail_sendername">Gnangarra</b> &lt;<a href="mailto:gnangarra@gmail.com">gnangarra@gmail.com</a>&gt; wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Maybe we could request that GLAM role accounts verify their identity via the OTRS system the same way we ask for licensing verifications.<br><br>When the person in the seat changes then they can send a new email confirming the change in opeator, as it stands at the moment there is nothing to confirm that the person is actually authorised to act on behalf of the University except whats said on a user page. <br>

<br><br><div class="gmail_quote">2009/7/28 Erik Moeller <span dir="ltr">&lt;<a href="mailto:erik@wikimedia.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">erik@wikimedia.org</a>&gt;</span><div>
<span class="e" id="q_122befeff318a217_1"><br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
And, here&#39;s another example of a recently created role account -<br>
please be nice to them:<br>
<br>
<a href="http://commons.wikimedia.org/wiki/User:EgyArt" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://commons.wikimedia.org/wiki/User:EgyArt</a><br>
<div><div></div><div>--<br>
Erik Möller<br>
Deputy Director, Wikimedia Foundation<br>
<br>
Support Free Knowledge: <a href="http://wikimediafoundation.org/wiki/Donate" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://wikimediafoundation.org/wiki/Donate</a><br>
<br>
_______________________________________________<br>
Commons-l mailing list<br>
<a href="mailto:Commons-l@lists.wikimedia.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Commons-l@lists.wikimedia.org</a><br>
<a href="https://lists.wikimedia.org/mailman/listinfo/commons-l" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">https://lists.wikimedia.org/mailman/listinfo/commons-l</a><br>
</div></div></blockquote></span></div></div><span class="sg"><br><br clear="all"><br>-- <br>GN.<br><a href="http://gnangarra.redbubble.com/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://gnangarra.redbubble.com/</a><br>

</span><br>_______________________________________________<br>
Commons-l mailing list<br>
<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:Commons-l@lists.wikimedia.org">Commons-l@lists.wikimedia.org</a><br>
<a onclick="return top.js.OpenExtLink(window,event,this)" href="https://lists.wikimedia.org/mailman/listinfo/commons-l" target="_blank">https://lists.wikimedia.org/mailman/listinfo/commons-l</a><br>
<br></blockquote></div><br><br clear="all"><br>-- <br><a href="http://wittylama.com/blog">wittylama.com/blog</a><br>Peace, love &amp; metadata