The board queue is overwhelmed with SPAM. Would it be possible to
route mail to the otrs board queue through spamassassin first, with the
parameters set fairly aggressively?
The ideal solution might involve an autoresponder as well. If Spam
assassin thinks something to that queue is spam, we autorespond to warn
the person that we've discarded it and please try again (perhaps by
sending it directly to me with wikipedia in the subject line for example).
--Jimbo