[WikiEN-l] Making it easier for the public to help out

Earle Martin wikipedia at downlode.org
Mon Nov 20 10:20:45 UTC 2006


On 20/11/06, Andrew Gray <shimgray at gmail.com> wrote:
> a) We make this an email-form. It gets routed straight to some kind of
> OTRS-like ticket system, which has fairly liberal access given to it -
> the point here isn't to make it "private", it's to make it easy to see
> what's been handled and when a backlog builds up.

For those who are ignorant of what "OTRS" is (as was I just now) it's at:
http://meta.wikimedia.org/wiki/OTRS . I had no idea such a thing existed.

-- 
Earle Martin
            http://downlode.org/
http://purl.org/net/earlemartin/



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