How’d we do in our strive for operational excellence last month? Read on to find out!
## 📈 Incidents
4 documented incidents in July, and 2 documented incidents in August.
[1] Historically, that's on average for this time of year. [5]
For more about recent incidents see Incident documentation on Wikitech, or Preventive measures in Phabricator.
-------
## 📊 Trends
Take a look at the workboard and look for tasks that could use your help.
Summary over recent months:
Recent tally: | |
---|---|
72 | open, as of Excellence #22 (Jul 23rd). |
-16 | closed, of the previous 72 recent tasks. |
+13 | opened and survived July 2020. |
+37 | opened and survived August 2020. |
106 | open, as of today (Sep 23rd). |
Previously, we had 72 open production errors over the recent months up to June. Since then, 16 of those were closed. But, the 13 and 37 errors surviving July and August raise our recent tally to 106.
The workboard overall (including tasks from 2019 and earlier) held
192 open production errors on July 23rd. As of writing, the workboard
holds 296 open tasks in total. [4] This +104 increase is largely due to
the merged backlog of JavaScript client errors, which were previously
untracked. Note that we backdated the majority of these JS errors under
“Old”, and thus are not amongst the elevated numbers of July and August.
-------
🎉 Thanks!
Thank you to everyone else who helped by reporting, investigating, or resolving problems in Wikimedia production. Thanks!
Until next time,
– Timo Tijhof
-------
Footnotes:
[1] Incidents. – https://wikitech.wikimedia.org/wiki/Incident_documentation
[2] Tasks created. – https://phabricator.wikimedia.org/maniphest/query…
[3] Tasks closed. – https://phabricator.wikimedia.org/maniphest/query…
[4] Open tasks. – https://phabricator.wikimedia.org/maniphest/query…
[5] Wikimedia incident stats. – https://codepen.io/Krinkle/full/wbYMZK