Richard Symonds

Wikimedia UK

0207 065 0992

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On 3 October 2012 13:32, Andrew Gray <andrew.gray@dunelm.org.uk> wrote:

On 3 October 2012 13:20, Andreas Kolbe <jayen466@gmail.com> wrote:
> This is the sort of discussion that should be had on-wiki, just to arrive at
> some clarity about the fundamental issues.
>
> I have raised the topic on Jimbo's talk page.
>
> http://en.wikipedia.org/wiki/User_talk:Jimbo_Wales#Replacing_OTRS_with_a_commercial_consultancy_service

Is anyone actually suggesting replacing OTRS? I saw Tom's proposal
above as an adjunct to it (which I'm not wild on either, but it's at
least defensible)

Replacing it would certainly be a step too far...

--
- Andrew Gray
andrew.gray@dunelm.org.uk

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