I tried hard not to respond, but let me respond after all, as this seems to drag on:

This list is an non-voluntary list where all list admins on all Wikimedia mailing lists have access to because of that access.It was set up to ensure that announcements and important discussions reach all list admins. 

With involuntary lists like this, it is important to keep traffic very low, and limited to topics that are relevant to most or all list admins. 

If you have a technical problem (lost password, something is broken), phabricator.wikimedia.org is probably the best approach. If you want to have a broad discussion about mailing lists, alternative venues etc - you probably want to have a public discussion, and metawiki is the appropriate venue (or a mailing list like wikimedia-l). 

This is why people point out when a different venue is more appropriate for a specific email. It is more likely to get the aimed result. I do agree that this pointing out could more effectively happen in private, rather than on the list. Please don't see that as an effort to be rude, but as an effort to keep traffic low and maximal subscription.

To be honest, I don't see why this list would not be on full-moderation. 

Best,
Lodewijk

2016-12-03 0:59 GMT+01:00 Isarra Yos <zhorishna@gmail.com>:
The replies were helpful overall. The bringing up both time how this is going to bother everyone else on the list, however, was unnecessary, especially the second time.


On 02/12/16 23:56, Nkansah Rexford wrote:
@Isarra

I hardly see any "rude responses" relating to pointing a subscriber to go file the issue at the right place.

I'm still struggling how best again Rob's words could have been and not be rude. At least, he used "Please" in both his emails. I wouldn't have added the "Please", trust me! If he gave you that, take it!

Go file the issue at Phabricator, and that's rude? No one responds, and the next guy comes complaining why this list isn't helpful. When it gets helpful, another guy comes saying how "rude" helpful it is.

rex

On Friday, December 2, 2016, Isarra Yos <zhorishna@gmail.com> wrote:
This is a mailing list. The whole point of most mailing lists is to be a place where people can ask questions and move forward. In this case, there was a question about what to do about being unable to login - the answer is to take it to phabricator, and thank you for giving it, but in the future, please be less disparaging about it and do not use all subscribed other members as leverage for making people feel bad. This is potentially useful information for anyone here that that's the place to go.

It seems like every time something comes up here there are rude responses about how people shouldn't be dragging everyone else into it, and frankly I find that to be far more annoying than seeing extra messages.

-I

On 30/11/16 18:15, Rob Halsell wrote:
I'd still advise opening a phabricator task.  I don't think every list admin for every mailman list for WMF wants to follow along on the technical support of a single list.

Please go ahead and file a phabricator task, and we can help you from there!  We'll do the usual of confirming your identity, then setting and testing a new list admin password to determine if the login failure is to that user, or a local issue.

Hope that helps,

On Wed, Nov 30, 2016 at 8:57 AM, Saqib Qayyum <saqib.qayyum@hotmail.com> wrote:

Actually I have retrieved a new password but still cannot login to admin access.


From: Listadmins <listadmins-bounces@lists.wikimedia.org> on behalf of Rob Halsell <rhalsell@wikimedia.org>
Sent: Wednesday, November 30, 2016 4:40:44 PM
To: List for discussions and announcements related to lists.wikimedia.org
Subject: Re: [List admins] Cant login to list
 
The majority of the users on the list admin list cannot reset the password of other mailing lists.  If you have forgotten the password of your mailing list, please file a phabricator task and list off #wikimedia-mailing-lists as the project.  That way all the background comparison of email and account can be done properly to confirm list ownership.

Hope that helps!


On Wed, Nov 30, 2016 at 8:31 AM, Saqib Qayyum <saqib.qayyum@hotmail.com> wrote:

Hi.


I am having issue logging in to admin panel.


It seems i forget my password. How can I retrieve it ?

https://lists.wikimedia.org/mailman/admin/wikimedia-pk

Important: From this point on, you must have cookies enabled in your browser, otherwise no administrative changes will take effect.



Saqib


_______________________________________________
Listadmins mailing list
Listadmins@lists.wikimedia.org
https://lists.wikimedia.org/mailman/listinfo/listadmins




--
Rob Halsell
Operations Engineer
Wikimedia Foundation, Inc.
E-Mail: rhalsell@wikimedia.org
Key fingerprint = CB1F C7E7 0FF8 5DB2 6820  9C7E 75ED 14C7 0245 D22A
Office: 415.839.6885 x6620
Fax: 415.882.0495


_______________________________________________
Listadmins mailing list
Listadmins@lists.wikimedia.org
https://lists.wikimedia.org/mailman/listinfo/listadmins




--
Rob Halsell
Operations Engineer
Wikimedia Foundation, Inc.
E-Mail: rhalsell@wikimedia.org
Key fingerprint = CB1F C7E7 0FF8 5DB2 6820  9C7E 75ED 14C7 0245 D22A
Office: 415.839.6885 x6620
Fax: 415.882.0495



_______________________________________________
Listadmins mailing list
Listadmins@lists.wikimedia.org
https://lists.wikimedia.org/mailman/listinfo/listadmins


_______________________________________________
Listadmins mailing list
Listadmins@lists.wikimedia.org
https://lists.wikimedia.org/mailman/listinfo/listadmins


_______________________________________________
Listadmins mailing list
Listadmins@lists.wikimedia.org
https://lists.wikimedia.org/mailman/listinfo/listadmins